Building High-Performance Teams
A Psychology-Based Masterclass
Move beyond buzzwords to genuine team excellence
Psychological safety. Team intelligence. High performance. These concepts dominate today’s management discourse, yet few practitioners understand how to rigorously assess whether their teams actually possess these qualities, or how to systematically develop them. This one-day masterclass cuts through the hype to deliver what serious team leaders, coaches, and managers need: evidence-based methods grounded in decades of psychological research, presented by an experienced psychologist with a practitioner’s understanding of real-world team challenges.
Why superficial approaches fail, and what works instead
Velocity metrics can be gamed. Self-assessments reflect perception, not reality. Commercial frameworks often serve the vendors who created them. This masterclass introduces you to proven psychological methods for understanding and improving team dynamics. You’ll learn to distinguish between what teams say they do and what they actually do, understand the critical differences between co-located and virtual team dynamics, and discover practical techniques drawn from high-stakes environments. Crew Resource Management, successfully applied in aviation, medicine, and emergency services, provides a powerful framework for building teams that perform under pressure. You’ll gain both the diagnostic tools to identify where teams struggle and the intervention techniques to address those challenges effectively.
From understanding to meaningful improvement
Assessing your team’s dynamics is only the beginning. This masterclass equips you with a practical toolkit of exercises and interventions you can implement immediately. You’ll explore how psychological safety fits within the larger framework of team intelligence, learn specific techniques to enhance collaboration and communication, and understand the cognitive and emotional factors that drive both individual and collective performance. Through interactive exercises and case studies, you’ll practice applying proven methods to real team challenges, from constructively navigating conflict to leveraging diversity for enhanced creativity and problem-solving. You’ll leave with concrete strategies for fostering trust, building shared purpose, and developing the team cohesion that distinguishes high-performing teams from merely functional ones.
What you'll take away
Participants leave with a working knowledge of research-validated methods for team development, hands-on experience with psychological tools for analysing and improving team dynamics, a curated collection of tests and exercises for immediate use with your teams, and, most importantly, the judgment to know which tools to apply in which situations. Whether you’re an agile coach seeking to demonstrate your impact, a team leader wanting to foster genuine collaboration, or a manager investing in team development, you’ll gain the expertise to move beyond intuition to evidence-based team building.
This masterclass assumes no prior knowledge of psychology or psychometrics. Participants should bring a laptop with spreadsheet software (Excel, Google Sheets) and a genuine curiosity about what makes teams truly excel.
A quiet and reserved researcher and practitioner, Joseph Pelrine is considered by cognoscenti to be one of the pioneers and top experts on Agile methods. He has spent over 30 years defining and refining processes to help some of the world’s most well-known companies improve their ability to satisfy the needs of their customers.
As a psychologist, his focus on people and his experience in applying leading-edge techniques from social complexity and psychology to process optimisation go far beyond the domain of software development and extend to the whole organisation.
Although Joseph Pelrine still occasionally works as a consultant or interim manager, his preference is passing his knowledge on by counselling and advising individuals and organisations, often in the role of a CTO/CIO/CDO “whisperer”. He conducts research in novel applications of psychology to optimising teams and development processes, based his original PhD research in forensic psychology and psycholinguistics.
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