Conflicts can be more than just a nuisance
Would you like a patent remedy with which you can not only consistently prevent conflicts of all kinds but also resolve them in an emergency? Sorry. There is no such thing. But what we offer here comes pretty close.
Target group: Managers and anyone who is interested
Wherever people come together, conflicts arise from time to time. Taking regular preventative measures can significantly reduce the probability and frequency of conflicts. And when things do get out of hand, it’s good to make the right decision: Intervene or stay out of it? Address or ignore? Trust or actively separate?
Recognize, resolve and use conflicts
This training course will give you specific decision-making aids for conflict situations. We will look at conflicts from all sides – including the positive ones. With numerous practical exercises, you will experience how to recognize and resolve conflicts and learn how to prevent destructive escalation through preventive and de-escalating measures. These two intensive days will also show you how the often overlooked valuable side of conflicts can even contribute to the further development of teams and organizations.
Learning from real cases
As coaches, Ralph and Veronika have gained much experience moderating and resolving conflicts. Therefore, the training also draws on many practical examples and the processing of real cases from the participants’ experience.
Your coaches
Veronika Jungwirth
Senior coach and trainer for solution-focused leadership and communication, Master in Coaching, CSM, PSM, PSPO
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Dr. Ralph Miarka
Senior Coach & Trainer, zPM, CSM, CSPO, CSP, CTC
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